Saying "I'm sorry" is tough on the ego. Leaders are often reluctant to admit they are wrong and ask forgiveness.
There are two statements that people don't use enough that could change the world: "thank you" and "I'm sorry"
If as a leader you can give up being right and learn to apologize for your mistakes, your organization will be a lot better place to work.
There are two statements that people don't use enough that could change the world: "thank you" and "I'm sorry"
If as a leader you can give up being right and learn to apologize for your mistakes, your organization will be a lot better place to work.
Ken Blanchard: The heart of a leader
Do you say sorry when you are wrong?
3 comments:
Uh, i thought Kate Blanchet. Yeah, it is hard to say sorry.
if I'm wrong, I would say sorry. Actually, it's not difficult to say it.
Agree completely..
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